My New Job

I started a new job several weeks ago. I got hired on as a replacement for an employee who decided to retire. My new title is 'office manager' but I feel an awful lot like a receptionist while I'm there. Between answering the phones and faxes, scheduling appointments, greeting patients, and doing whatever the doctor or nurse ask of me I'm never bored.

I really love my new job. I work in a very small OB/GYN office. There is only one doctor, one nurse, and one lab person. A total of 4 employees, and the office runs smoother than most clinics I've been to. 

I schedule appointments, take messages, answer questions, manage the monies, write the emails, greet patients, process charts, file everything, and decide where we're eating for lunch. I handle all of the billing and coding for our office as well. I also do the prior certification and authorizations needed before patients head in for surgery.

Everyone that I work with is over the age of 60. I am not against age, that's not what I'm writing about. Their age is relevant because of how they operate. There isn't much technology where I work. Sure, we have the internet, and we even have an IBM to track of addresses and patients insurance information! It looks like this:

We keep our records on paper. Our primary mode of communication is via the mail. The doctor I work for is 76 years young.

So young, that every day for lunch he rushes home to play with his dog before returning for the afternoon appointments!

Even though it isn't all shiny and new where I work, we practice incredibly good medicine. My doctor has retired from the obstetrics portion of his practice, and now specializes in surgical problems. We have patients travel several hours in the car to be seen by my doctor. He is known state-wide for his excellent practice.

You see, he listens to his patients. He is patient with his patients. He understands what they're going through, and has the experience to know what to expect next. Can you say the same about the doctor you see?

I work for a very talented physician, and I am truly blessed to have the position.